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Musings

Dr. Donald G. Billings Dr. Donald G. Billings

The Impact of Artificial Intelligence on Paralegal Work: Challenges and Opportunities

Artificial Intelligence (AI) is rapidly transforming the legal profession, raising pressing questions about the future role of paralegals. Recent advances -- especially in generative AI tools like ChatGPT, Claude, and Bard -- have led to predictions ranging from enhanced productivity to potential job displacement. In the face of these changes, paralegals are encouraged to view AI not as a replacement but as a tool that can augment their work. Many experts argue that while AI will automate routine tasks, it will also free paralegals to focus on higher-value activities.

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